Babiha pricing

Babiha includes tools for organising evidence around CQC’s five key questions, preparing the Provider Information Return, and recording incidents and statutory notifications, alongside audits, training and safeguarding records. These help agencies in England prepare and review their evidence. Your agency remains responsible for checking current CQC guidance, making required submissions and meeting its regulatory duties; the software does not confer approval or a rating.

The primary database and file storage are hosted in the UK, in London. Other providers and their overseas processing are described in our privacy notice and sub-processor list. Agency access policies and encryption protect sensitive fields; UK database hosting is not a promise that all processing stays in the UK.

The carer app is in development and is not yet available from app stores. Its offline features are designed for supported visit tasks using data already available on the device, with pending changes syncing when a connection returns. Feature availability depends on the released app version.

The family portal supports visits, care plans, medications, wellbeing, shared photos and messaging. What a relative can access depends on their authorised relationship, the agency’s sharing settings and the client’s consent where required.

The platform includes exports for supported records and reports, including spreadsheet and PDF formats where available. For a wider data return or account closure, contact support; the Data Processing Agreement explains your agency’s return and deletion rights.

Yes. You get 30 days free with no credit card — create an account and use the whole platform. Nothing is charged automatically when the trial ends; you choose whether to add a payment method.

£8 per billable client, per month, with an £80 monthly minimum covering your first 10 clients. The plan includes the web platform and family portal, with unlimited carers and office staff. The companion carer app is planned within the same subscription and is currently in development. No VAT is currently charged.

Clients marked active, in hospital or on respite are billable. Pending, inactive, discharged and deceased clients are excluded from the count. Record retention follows your agency’s instructions and applicable requirements. Client counts are checked daily and changes apply to the next monthly invoice, without part-month charges.

After notice and the 14-day grace period, an unresolved payment or expired trial moves the account to read-only. Your team can view and use available exports, but cannot add or amend care records until billing is restored. Non-payment does not itself delete care records; retention and account closure follow the Data Processing Agreement.

Not yet. The companion carer app is in development and testing, and is coming soon to iOS and Android. The web platform and family portal are available to try today.